We want you to completely satisfy with our service. In case you want to return your order returns accepted within 30 days of delivery date.

Contact us within 5 days upon receiving the item for return request. A prepaid label will be provided upon request.

Item must be returned in the same condition as it was received, not used or altered in any way.

All original packaging such as boxes, bags, tags, and UPCs.

Accessories such as cords, Certificates, manuals, warranty, and rebate cards “Free gifts” or bonus items All items included in a bundle.

Returns accepted for USA buyers only.

Restocking Fee

Normal returns, no condition changes with the item send, will be subjected up to 20% restocking fee, for the conditionally changed items up to 50% restocking fees may be applied.

Return Shipping

Return shipping is buyer’s responsibility. Please contact us for exclusions.

Damaged Items

We’re shipping our orders with insurance, so if you receive your item defective please provide us following photos:

– Shipping Label Photo

– Item Packaging Photo (Clearly showing damage)

– Item Photos (Clearly showing defects)

If you created an account while processing your order, you can follow these steps to create a refund request:

1-) Visit My Account page here: https://theseason.us/my-account/

2-) Navigate to Orders: https://theseason.us/my-account/orders/  and click on Refund button on related order.

3-) Fill out the form to create a refund request.

Please tell us why you want to return and if you want to ship item by your own or requesting prepaid shipping label on the form.

If you created an account while processing your order, you can follow these steps to create a refund request:

1-) Visit Order Tracking page here: https://theseason.us/my-account/order-tracking/

2-) Fill out your order details. You can find your order id at your confirmation mail.

3-) Click on Refund Request button

4-) Fill out the form to create a refund request.

Please tell us why you want to return and if you want to ship item by your own or requesting prepaid shipping label on the form.